Pikwon privacy policy

Effective 20 August 2026

This policy explains what Pikwon collects, why, and what you can do about it. It covers the Pikwon mobile app and this website, including the shared-pik pages at pikwon.app/p/….

Beta

The App is in beta testing. It may change, including through the removal or resetting of data, if necessary.

What we collect

Account. Your email address, the username you choose, and your date of birth. Optionally a display name, a short bio, and an avatar. If you sign in with Apple or Google we receive an account identifier and an email address from them — with Apple’s Hide My Email, that is a relay address, and we never see your real one.

What you do in the App. The piks you post, the sides you pick, your comments and reactions, who you follow, who you block, what you report, and which groups you belong to. Picks are used in the aggregate percentages other people see; your individual pick is shown to your friends where the App says so.

Optional profile details. Gender and postal (ZIP) code, if you choose to give them. These are used to describe the audience for a pik in aggregate. Both are optional and can be left blank or cleared.

Notifications. A push token for your device, if you allow notifications. Used only to send them.

Usage and diagnostics. Product analytics events — screens reached, actions taken, whether a flow was completed — together with the device and app version they came from, and error reports when something crashes or a request fails.

On this website. A shared-pik page sets one first-party cookie holding a random anonymous identifier, so that if you go on to make an account we can connect the pick you already made to it. There are no advertising cookies and no third-party trackers on this site.

What we do with it

• Run the App: show you the daily slate, record your picks, compute the splits, deliver comments and notifications.
• Choose what to show you: which piks and which accounts to suggest, based on what you have engaged with.
• Understand whether the product works — how many people who start the walkthrough finish it, which screens people leave from — in aggregate.
• Find and fix crashes and errors.
• Contact you about the service: sign-in codes, notifications you asked for, and material changes to this policy.
• Enforce our Terms and respond to reports.

We do not sell your personal information, and we do not share it with advertisers.

Who else handles it

We use a small number of providers, each of which processes data only to provide its service to us:

• Supabase — authentication and the database. Holds your account and everything in the App.
• Vercel — hosting for the API and this website. Holds standard server logs, including IP addresses.
• PostHog — product analytics. Receives the usage events described above, keyed to your account id.
• Sentry — error monitoring. Receives crash and error reports.
• Expo and Apple — delivery of push notifications.
• [email provider] — delivery of sign-in codes and other service email.

We may also disclose information if required by law or in response to a valid request from a public authority.

How long we keep it

Account data is kept while your account exists. Analytics and error reports are kept for [retention window]. Content you posted is kept after deletion in the anonymised form described below.

Deleting your account

You can delete your account yourself, in the App, from Settings → Account → Delete account. We want to be precise about what that does, because it is not a straightforward erasure of everything.

Deleted outright:

• Your sign-in credentials. The account can no longer be signed into, and the email address becomes free to register again as a new account.
• Your email address, display name, bio, avatar, and push token, which are cleared from your record.
• Your gender, ZIP code and date of birth; your summaries and the behavioural profile used to choose what to show you.
• Your follows and followers, blocks, subscriptions, notifications, group memberships and shares.

Kept, detached from you:

• Your posts, picks, comments and reactions, reattributed to an anonymous placeholder that carries no name, no email and no profile.

They are kept because they are not only yours. A comment sits in the middle of a conversation and removing it takes the replies underneath it with it; a pick is one vote inside a percentage other people have already been shown. Deleting them would silently rewrite other people’s threads and results, so instead your identity is severed from them.

Reports are also kept. If your account was reported, the moderation record survives deletion — otherwise deleting an account would be a way to erase the record of what it did.

If you want something specific removed beyond this, write to us at hello@pikwon.app.

Your other choices

• Access and correction. Your profile is editable in Settings. For a copy of the data we hold about you, email hello@pikwon.app and we will send it.
• Notifications. Turn them off per category in Settings, or entirely in your device settings.
• Optional details. Gender and ZIP code can be left blank or removed at any time.

Depending on where you live you may have additional rights over your personal data, including access, correction, deletion, and portability. Email us and we will act on the request.

Security

We take reasonable measures to protect what we collect: traffic is encrypted in transit, sessions are held in the device’s secure storage, and access to production data is limited. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Pikwon is not intended for anyone under 13. We ask for a date of birth at sign-up and refuse accounts below that age. If we learn we have collected personal information from a child under 13, we will delete it.

Changes to this policy

We may update this policy. Material changes will be announced in the App or by email, and the effective date at the top of this page will move.

Contact

Questions, requests, or concerns: hello@pikwon.app.